Convenience Store Magazine hosted another successful and somewhat emotional Sales Assistant of the Year Award 2016 at the Dorchester London on November 8. The overall winner was revealed as Tracie Horner, of Spar Carrowdore, in Northern Ireland, during the grand lunch ceremony.
The judges chose Tracie because of her personal charm and commitment to customer service, her contribution to the store’s business success, and her capacity to embrace change with enthusiasm. After being awarded the grand prize of £1,000 during the grand lunch event, Tracie said: "I couldn’t believe it when they called out my name. All the other finalists were such lovely girls and all were very worthy winners. This has been just a wonderful event, from the lovely people, to all the attention to detail in looking after me, the whole experience has been wonderful, and to win this award is just the icing on the cake."
The independent category winner was Louise Hutson of Ansell Village Store, in Shillington, Bedfordshire. "I was shocked and overwhelmed when I discovered I was my category’s winner. Entering was definitely worth the effort as it’s been a wonderful experience and I’ve met some fantastic sales assistants here."
With five such outstanding individuals to choose from, this was always going to be a very difficult decision for the judges. But Tracie’s high standard of work, dedication to the store and the local community coupled with engaging personal charm meant that she is the epitome of the perfect sales assistant and a very worthy winner of the accolade Sales Assistant of the Year 2016.
Convenience Store Editor David Rees
The Sales Assistant of the Year Awards is supported by Coca-Cola European Partners, JTI, Mars Chocolate UK and Procter & Gamble.