WILLIAM REED GROUP
WEBSITE TERMS & CONDITIONS
1.1 The terms and conditions (the “Terms”) set out below will govern your use of this website (the “Site”).
The Site is owned and operated by William Reed Business Media Ltd registered in England no. 2883992
(“William Reed”, “Us”, “We” or “Our”). William Reed specifically reserves all rights to limit provision of
Our products and services to select persons, countries or geographic regions.
1.2 Please read these Terms carefully. By continuing to access and use the Site you are deemed to have
understood and agreed to them. If you do not agree to them you must refrain from using this Site and
any services available through it.
2.1 This Site contains information, text, data, graphics, photographs, illustrations, artwork, names, logos,
trade marks and information about William Reed and its partners and on the products and services it
and they provide (the “Information”).
2.2 The Site, Information and Content (as described below) is provided “as is” and on an “as available”
basis only and William Reed does not give any representation, warranty, condition or other term as to
its accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Site or
any of the Content or Information. William Reed has tried to ensure that all the Information provided
on the Site is correct at the time of publication. However no responsibility is accepted by or on behalf
of William Reed for any errors, omissions, or inaccurate Information or Content on the Site. Further,
William Reed does not warrant that the Site will be uninterrupted or error free or that any defects will
2.3 William Reed accepts no liability for the results of any action taken on the basis of the Information or
Content and all implied warranties, conditions and other terms including but not limited to the implied
warranties, conditions or terms of satisfactory quality, fitness for a particular purpose, non-
infringement, compatibility, security and accuracy are excluded from these Terms to the extent that
they may be excluded as a matter of law. We do not attempt to exclude any rights you may otherwise
have as a consumer that We cannot exclude as a matter of law.
2.4 When you purchase a Product or Subscription (as described below), William Reed’s liability in contract,
tort (including negligence) or otherwise arising out of or in connection with the performance or
observance of its obligations to supply any Product or Subscription under these Terms shall be limited
to the amount of the price paid by you to Us in respect of the Product or Subscription in question.
2.5 Without prejudice to clause 2.4, save in respect of death or personal injury resulting from our
negligence or fraud, neither William Reed nor any of its directors, employees or other representatives
will be liable for any loss you suffer including, without limitation, indirect or consequential loss, or any
damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of
or in connection with the use of this Site.
2.6 You accept that after you leave this Site (whether knowingly or not) William Reed can no longer be
responsible in any way for any material that you encounter and We exclude to the fullest extent
permitted by law all liability that may arise with respect to or as a result of such material causing any
damage, costs, injury or financial loss of any kind.
2.7 You indemnify and hold William Reed and any of its officers, employees or agents harmless from and
against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and
any claims or legal proceedings which are brought or threatened, in each case arising from your use
of, or conduct on, the Site, any provision or use of your Content and/or any breach of these Terms.
3.1 To order Products or Subscriptions, contribute Content or use any services we provide through the
Site, you must register your details with Us (including your name and e-mail address) to become a
registered user (“User”). You understand and acknowledge that to the extent the data submitted by
You i amounts to personal information, such personal information will be processed in accordance
information, please read our privacy notice, which can be found at https://www.william-
reed.com/William-Reed-Group-Cookie-Statement, both available via the Home page. If you do
not agree to Our privacy notice or cookies policy you should not become a User of this service.
3.2 You are solely responsible for all use of and for protecting the confidentiality of your email verification
and password. You must not share this information with any third parties. You must notify Us
immediately of any unauthorised use of them or any other breach of security regarding Our Site that
comes to your attention. Additionally, you indemnify Us against any unauthorised use of your User
details, including use by a third party where you have allowed or facilitated access.
3.3 You undertake to register as a User using accurate, complete and current information and to maintain
and update any changes to that information.
3.4 You acknowledge that permission to become a User is granted at the sole discretion of William Reed
and such permission may be withdrawn at any time without notice.
4.1 Websites or web pages to which this Site is linked are for information purposes and have not been
reviewed by William Reed. To the extent that such websites or web pages do not contain information
about William Reed, our Products and services, we accept no responsibility for the content of such
Sites or web pages, nor do we accept responsibility for any losses or penalties incurred as a result of
your use of any links or reliance on the content of any website to which this Site is linked.
4.2 When you access a website, through a link from the Site, you accept that it is independent from the
Site and that William Reed has no control over the content of the linked third party website.
Accordingly a link to a website does not mean that William Reed endorses or accepts any duty or
responsibility for the content, accuracy or the use of the contents of such website. The content on
third party websites may change without notice to William Reed. You should take precautions to insure
protection of your privacy as well as to insure against Destructive Features (as described below).
4.3 You may not frame, link or deep-link this Site except for the home page to any other website without
our prior written consent. Should you wish to frame or to set up a link / deep-link to our Site please
5. Computer Viruses, Worms and Trojan Horses
5.1 Whilst we use reasonable endeavours to protect this Site (including Information and downloads) from
computer viruses, worms, Trojan Horses and other such destructive features (the “Destructive
Features”), we do not warrant that the Site is free from such Destructive Features and accept no
liability for any damage that may result from the transmission of any Destructive Feature via this Site
or via any files which are available for you to download from the Site. You are responsible for
implementing sufficient procedures and virus checks (including anti-virus and other security checks) to
satisfy your particular requirements for the accuracy of data input and output.
5.2 You are responsible for ensuring that your computer system meets all relevant technical specifications
necessary to use the Site or any service made available through it and that it is compatible with the
Site. We give no warranty, condition or other term that the Information is compatible with all
computer systems and browsers.
6. Intellectual Property Rights and Reproduction
6.1 Except as is otherwise indicated on the Site, William Reed and/or its licensors own the copyright in all
the Information featured on this Site and all related intellectual property rights, including but not
limited to all database rights, unregistered and registered trade marks, service marks and logos. You
should not infer any affiliation, sponsorship or endorsement from the use of third party marks on the
Site, as such marks are used solely to designate certain products or services as belonging to their
owners. Nothing in this Site is intended to grant, by implication or otherwise, any licence or right under
any patent, trade mark or other intellectual property owned by William Reed or any licensor or third
6.2 You are permitted to download, print, store temporarily, retrieve and display Information from the
Site on a computer screen, print individual pages on paper (but not photocopy them) and store such
pages in electronic form on disk (but not on any server or other storage device connected to the
network) for your personal use or for internal use within your organisation.
6.3 You are not permitted (except where we have given you express permission to do so or you are
otherwise permitted to do so by law) to adapt, modify, copy, reproduce, distribute, republish,
disassemble, decompile, reverse engineer, create derivative works from, download, post, broadcast,
transmit or re-transmit in any other way any of the Information on the Site.
7. Participating in online communities
7.1 If applicable, Users of this Site may post CVs, job searches, comments and other content, questions, or
other information (“Content”) onto the Site, as long as the Content is not illegal, obscene,
pornographic, abusive, threatening, defamatory, false, unreliable, misleading, invasive of privacy,
infringing of intellectual property rights, or otherwise injurious to Us or to third parties, or
objectionable, does not consist of or contain any Destructive Features, political campaigning,
commercial solicitation, chain letters, mass mailings, or any form of "spam" and does not bring the Site
or William Reed into disrepute. You may not use a false e-mail address, impersonate any person or
entity, or otherwise mislead as to the origin of any Content. We reserve the right (but not the
obligation) to remove or edit any Content.
7.2 If you do post Content on this Site, you grant the following rights to the following persons unless and
until you remove your Content from this Site or notify Us of the revocation of this licence:
a) to William Reed:
i) a limited, non-exclusive, royalty-free and fully sub-licensable right to use, reproduce,
modify, adapt, publish, create derivative works from, distribute, and display such Content
throughout the world in connection with the Site; and
ii) the right to use the name that you submit in connection with such Content unless you
notify Us otherwise;
b) to each user of this Site, a non-exclusive licence to access your Content through this Site, and to
use, reproduce, distribute and display such Content as permitted under these Terms.
7.3 After posting your Content to this Site, you continue to retain all ownership rights in such Content, and
you continue to have the right to use your Content in any way you choose. The licence does not grant
Us the right to sell your Content, nor does the licence grant Us the right to distribute your Content
outside of the Site (other than to users of the Site).
7.4 You represent and warrant that you own or otherwise control all of the rights to the Content that you
post; that, as at the date that the Content is submitted to William Reed: (i) the Content is accurate;
(ii) use of the Content you supply does not breach any applicable William Reed policies or guidelines and
will not cause injury to any person or entity (including that the Content is not defamatory). You agree
to indemnify William Reed for all claims brought by a third party against William Reed arising out of or
in connection with a breach of any of these warranties.
7.5 You are solely responsible for the Content that you post on or through the Site. William Reed does not
endorse and has no control over the Content. Content is not necessarily reviewed by Us prior to posting
and does not necessarily reflect the opinions or policies of William Reed.
8. Your Further Use of This Site
You further agree not to use any Information on the Site except to the extent necessary to enable you
to use the Site and the services provided through it. You shall not use the Site for any immoral or illegal
purpose. In particular you agree that you will not:
a) upload any files that contain any Destructive Features; or
b) in any way damage, disable or impair the operation of the Site, or attempt to gain unauthorised
access to the Site or to network connected to it, by hacking, spoofing or other such similar
9. Orders and subscriptions
9.1 If applicable, when you complete an order form on this Site to order any product ("Product") or event
tickets ("Tickets") or to subscribe to this Site or a magazine or other regular publication ("Subscription")
and submit the order to Us using the 'Submit' button We will send you an e-mail confirming receipt of
your order and containing the details of your order. Your order represents an offer to Us to purchase
the Product or the Tickets or to enter into the Subscription as the case may be which is accepted only
when We send an e-mail confirming that the Product or Tickets have been dispatched to you or
specifying the web site where the Product or Tickets are located ("Download Area") or that the
Subscription has been accepted ("Order Acceptance"). There will be no contract for the supply of a
Product or Tickets or Subscription unless and until William Reed has issued an Order Acceptance for
such Product or Tickets or Subscription.
9.2 You must ensure that you have completed any order form correctly. William Reed does not accept any
responsibility for the consequences of any errors in completion.
9.3 Each purchase of a Product or Tickets or Subscription will be a separate transaction even if there is
more than one Product or Tickets or Subscription ordered at the same time.
9.4 Your credit or debit card ("Account") will be debited with the cost of your purchase when We send you
the Order Acceptance unless We notify you otherwise.
9.5 If, for any reason, your order is not accepted, you will receive e-mail notification telling you of this and
your order will be cancelled. In circumstances where your order is cancelled We will not debit any
money from your Account. If you have already paid for your purchase, we will refund you the full
amount as soon as possible.
9.6 At any time when a Product or Tickets referred to in the Order Acceptance is in the Download Area
you may access such Product or Tickets in the Download Area.
9.7 You will be responsible for the provision of the necessary software and equipment to enable you to
access any Product or Tickets in the Download Area.
9.8 A Product or Tickets are only available to you in the Download Area for thirty (30) days after the issue
of Our Order Acceptance. It is your responsibility to access the Product or Tickets in the Download Area
within the time limit and if you fail to do so for any reason you will not be entitled to any refund of the
payment you have made for the Product or Tickets.
9.9 William Reed warrants that any Product and any Subscription shall a) conform to the description
advertised on the Site; b) not infringe the intellectual property rights of any third party; and c) comply
with all relevant legislation.
9.10 No representation or warranty, condition or term is given that any Product or Subscription purchased
from Us is accurate, complete or current nor that it is of satisfactory quality or fit for purpose.
9.11 We shall not be responsible for your use of the Product or any Subscription. You shall be responsible
for complying with any applicable data protection, copyright and other legislation and regulations.
9.12 Any Product or Tickets or Subscription supplied by William Reed is for your use only and may be used
only for the personal or, as the case may be, internal operational purposes of the purchasing business.
It may not be used for any other commercial purpose whatsoever, nor may it be modified, copied,
distributed, transmitted, displayed, performed, reproduced, published, licensed or transferred. No
derivative works may be created from it nor may any information obtained from it be sold.
9.13 You may cancel the purchase of a Product within seven working days of the day after the date the item
is delivered to you. However, you accept that this right to cancel does not apply to digital items (e.g.:
Reports) where the Product is sent to a Download Area or where you purchase a Subscription to access
the Site or other subscription only content that We provide since We will begin providing these services
to you immediately. To cancel your purchase of a Product under this clause you should notify Us in
writing within the seven working day period. You should then package the Product securely and send
it to Us with a note confirming the contract cancellation. You are responsible for the costs of returning
the Product to Us unless We delivered the item to you in error or the item is faulty. The return address
is Order Cancellations, William Reed Directories at the address in Clause 1.1. Where you are cancelling
the purchase of a Product We will refund the relevant part of the purchase price for that Product.
9.14 You may cancel the purchase of Tickets up to twenty (20) working days before the event. Cancellations
must be confirmed in writing to the William Reed company issuing the ticket at the address in clause
1.1 and will be subject to a twenty per cent cancellation charge. Cancellations after that date will be
subject to full payment. Non-attendance or non-payment does not constitute cancellation. William
Reed reserves the right to alter the content and timing or location of the event for reasons beyond its
9.15 Refunds of Subscriptions to a publication or, if applicable, to this Site are only available if a claim for a
refund is made within thirty days of subscribing or renewing a Subscription. Claims for refunds must
be made in writing to the Subscription Department, William Reed Group, Broadfield Park, Crawley
9.16 Prices displayed on the subscriptions section of the Site will prevail at all times in relation to orders
placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable) unless
9.17 Unless a longer period has been agreed the minimum subscription period in all circumstances is one
9.18 Fixed-term subscriptions must be paid for in advance by cheque or credit/debit/charge card. Upon
receipt and acceptance of your order and payment We will inform you of the date on which your
subscription will begin.
9.19 A continuous subscription can be taken out by Direct Debit (‘DD’). A UK bank account is required for
DD subscriptions. Upon receipt and acceptance of your order We will inform you of the date on which
your subscription will begin and the intervals at which you will be charged. If the amounts to be paid
or the payment dates change, We will notify you at least 10 working days in advance of your account
being debited or as otherwise agreed.
10. Free Prize Draws and Competitions
If you are invited on this Site to enter any prize draw or competition, entry is subject to these Terms
which must be read in conjunction with the general and specific terms and conditions that apply to
that particular prize draw or competition located at http://comp-terms.william-reed.com (“Promotion
Terms”) and which will be deemed to be incorporated into these Terms. In the event of any conflict
between these Terms and the Promotion Terms, then the latter shall prevail.
11. Data Protection and the William Reed Privacy & Cookies Policy
We may require basic information which identifies you as an individual, such as your name and email
address, in order to enable you to take advantage of our services. We will only use such personal
information for the purposes of providing information or services which you have requested or for
other related purposes as set out in our Cookies Policy and Privacy Notice, which form part of these
12. Complaints or Queries
In the event that you have any complaints or queries concerning our services, Subscriptions, Products
or Tickets or about this Site generally, please contact our Company Secretary at
firstname.lastname@example.org or our Data Protection Officer at dataprivacy.wrbm.com by post at William
Reed Group, Broadfield Park, Crawley RH11 9RT.
13. Changes to the Terms
William Reed reserves the right, at its discretion, to make changes to any part of this Site, the
Information or these Terms. Should these Terms be amended, we will publish details of the
amendments on the Site. It is your responsibility to refer to and comply with these Terms on accessing
this Site. Failure to comply may lead to action being taken against you. By continuing to use the Site
after we have published the notification you agree to be bound by these Terms as amended.
14. Severability and waiver
14.1 If these Terms or any part of them should be determined to be illegal, invalid or otherwise
unenforceable under the laws of any state or country in which these Terms are intended to be
effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state
or country be treated as severed and deleted from these Terms and the remaining terms shall survive
and remain in full force and effect and continue to be binding and enforceable in that state or country.
14.2 If you breach these Terms and We take no action against you, We will still be entitled to enforce Our
rights against you in relation to that breach and to use Our rights and remedies in any other situation
where you breach these Terms.
15. Events beyond our control
William Reed will not be responsible for any breach of these Terms (including in relation to supplying
any Product or Subscription) caused by circumstances beyond its reasonable control, including without
limitation acts of god, war, terrorism or technical difficulties.
16. File Download
Certain files of Information may be available for download from the Site. These files of Information are
subject to these Terms.
17. Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to these
Terms has no statutory or other right to enforce them, to the extent that any such right can be lawfully
18. Entire Agreement
Except for in the case of fraud, these Terms constitute the entire agreement between you and William
Reed in relation to the subject matter.
19. Governing law
These Terms are subject to English law and to the exclusive jurisdiction of the English courts.