Who we are

We are William Reed.

We are the leading expert in the global Food & Drink industry.

We have offices in London and Gatwick, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London office and to work remotely for the rest of the week.


Position: Full time (35hr per week), permanent

Location: London / Hybrid

Do you thrive in a fast-paced, creative environment where collaboration is key? Does the prospect of building a personal brand as a thought leader within food and drink excite you? Are you motivated to create a positive culture for your team?

Lumina Intelligence are a highly ambitious, London-based, food & drink and retail consultancy. We are on a mission to inspire our customers with expert insight and world-class data powered by analytical thinking, outstanding expertise, and leading technology. We are part of a global media group, William Reed, who have been leaders in the food and drink sector for over 150 years – home to brands including The Grocer, MCA news, Restaurant (formerly Big Hospitality), The Morning Advertiser, Worlds 50 Best and the International Wine Challenge.

This is a brilliant opportunity to shape, lead and manage your own projects. Good teamwork is an essential element, and you will be in good company in a supportive, creative, and driven team. We encourage everyone to have an opinion and the confidence to share it. We are a small but vibrant company where you will be visible, accountable, and rewarded for success.

What you’ll be doing:

  • Create actionable, and inspirational insights that help clients build strategic plans.
  • Representing the insight team at events and being an ambassador for the Lumina brand and our insights externally.
  • Lead and shape our retail product suite – advising Senior Leadership Team on opportunities for innovation.
  • Manage and oversee client or syndicated projects from proposal stage, through to client management and delivery. Ensure high standards are met and projects are delivered on time, managing both internal and external expectations.
  • Plan and manage team capacity, matching tasks to capacity, availability, capability, and areas of expertise.
  • Own the project workflow schedule to ensure the wider business is kept up to date.
  • Review, feedback, and quality control outputs created by more junior members of the team.
  • Line management and coaching Insight Managers and Senior Insight Managers to develop their skills and careers.
  • Attend events that keep you at the top of your field on an ad hoc basis, as well as presenting our quarterly updates at our Food and Convenience Strategy Forums alongside the other members of the Insight team.

Support and lead the team to:

  • Be accountable for creating insight with quality interpretation of data and research.
  • Extract compelling and actionable recommendations from data, making use of storytelling principles and expert data visualisation.
  • Research and explore the food and drink markets and trends.
  • Work alongside the client sales team to ensure content delivery is consistent across the business, from insight creation to end delivery, staying close to client feedback and changing demands.
  • Work alongside the marketing content and digital marketing team to support the communication of our insight to enhance the credibility of the Lumina brand and deliver against key commercial targets.
  • Working alongside the Research and data team to shape research programs and generate quality objectives that fulfil the brief.
  • Ensure requests are delivered with quality, accuracy and to time.


What you’ll need:

  • Proven results in a similar insight role e.g. agency side, FMCG manufacturer, retailer, or foodservice operator background.
  • Expertise in retail markets including Food and Drink – Grocery, Retail and Convenience markets.
  • Confident in explaining and presenting data and insight.
  • Previous experience in line management.
  • A solid understanding of research methodologies and data analysis.
  • Ability to work collaboratively.
  • Excellent interpersonal & communication skills.
  • Excellent organisational skills, able to work independently and manage own workload.
  • Data literate and comfortable using a data visualisation and analysis platform.
  • Excellent data visualisation and an eye for design.
  • Advanced analytics and statistics experience is desirable.

Other information

Company Benefits Include:

  • 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days
  • An additional day of leave for you to take on a cultural celebration day or on your birthday, if you like. A day for you! At William Reed, we call this our “MeDay”
  • A volunteer day to take for supporting a chosen charity and giving back to the community
  • Opportunity for hybrid working
  • Contributory Pension
  • Life Assurance Scheme
  • Group Income Protection
  • Enhanced family-friendly leave pay entitlements
  • Wellbeing benefits, including a health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates.
  • Cycle to Work Scheme
  • Electric Car Scheme

Why work for us

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.

We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.

If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.