Business area: IT
Position: Full Time
This is a great opportunity to work in a Business Media organisation that has been leading their industry for the past 150 years. We are looking for an Enterprise Applications Support Engineer who is able to support and implement applications that run primarily using Windows Server, IIS, PHP, SQL Server and MySQL environments.
Your portfolio is a mix of on-premise, hosted, and SaaS systems and demonstrating experiencing supporting all of these models is essential. Experience with CRM, Email marketing, ERP and Media Production systems is highly desirable.
Your primary role will be to work within the Support IT team providing support, documenting and providing best practice guidance to our end users. This will require liaising with the Projects and Development teams, internal customers and external suppliers and is cross-over role with responsibilities for Business and Infrastructure applications.
Therefore a broad knowledge of technology and methodology is useful to be able to communicate specific technical problems with specialists who are there to support you. Excellent verbal and written communication skills are required.
As a candidate, you will need to come across as highly professional and be comfortable communicating with customers at all levels of seniority.
WHY WORK FOR US
William Reed has been providing market leading business information for over 150 years. From our origins in grocery, we have expanded across food and drink and into new sectors, including pharmaceuticals and cosmetics.
Fulfilling our role in the 21st century has meant harnessing digital channels to deliver insightful journalism and high-value data to businesses the world over. Guided by our Mission & Values, our Group’s activities now include category defining digital and print media, innovative business events and conferences, prestigious awards and informative conferences. We offer compelling research and powerful insights to our customers as well as providing recruitment and e-learning solutions within our core markets.
We have offices in Gatwick and London, UK; Montpellier, France; and Chicago, US.
We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees
Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.